The Department of Housing provides local telephone service within the Tenth and Home (Family Housing) apartments only. All other housing residence halls do not have phone service, but residents can have a private line installed from AT&T. See “Private Telephone Line” instructions at the bottom of this page.
The data and telephone jacks in each room are identical in size. Connecting a computer to the telephone jack will render all phones with that phone number inoperable. To resolve, disconnect all computers in the apartment or room and wait a few minutes for the phone service to recover. The voice jack is usually on top or to the left of the data jack and is often noted by a white phone icon, as seen here, or the word “voice.” The data jack is usually located at the bottom or right of the voice jack and is noted with a yellow computer icon or the word “data.”
Simply dial "9" followed by the 10 digit local number you wish to call. Toll free calls are made by dialing a "9" followed by "1" and then the 10 digit toll-free number. On campus numbers (beginning with 206-, 894- and 385-) can be dialed using just the last 5 digits of the phone number. Example: Enterprise Service Desk, 404-385-5555, may be reached by dialing 4-5555.
You may call the Enterprise Service Desk office (4-5555) or any phone with caller ID and we'll tell you what your phone number is.
Long Distance Calling
You must obtain a calling card or some other third party billing service with a toll free or local access number to make long distance calls. The Department of Housing does not offer any long distance services.
All telephone lines have Caller ID Deluxe, Call Waiting, 3-Way Calling and Call Forwarding. A Caller ID capable phone is required for this feature. Call Forwarding is included with each residential phone line. To forward calls, dial *74, wait for dial tone, 9, then the 10-digit number where you wish to receive incoming calls. To turn off Call Forwarding, dial #74.
Any private telephone lines for residents must be contracted directly through AT&T. The resident (ordering the service) will be responsible for all installation fees, monthly service charges and any long distance charges associated with your private line. You can order online from AT&T at https://www.att.com/home-phone/. When placing your order please use your residence hall street address as listed on Department of Housing residence hall listing. The zip-code for all residence halls is 30313 except for Eighth St Apts, Crecine Apts, and Graduate Living Center which are 30318.